Microsoft 365 Copilot
MicrosoftOrganisations already standardised on Microsoft 365 and Teams.
Capabilities
- — Works inside Word, Excel, Outlook, Teams and PowerPoint
- — Grounded on your tenant data via Microsoft Graph
- — Agents built in Copilot Studio; model choice now includes Claude in Researcher
Pricing model
Per-user add-on to eligible Microsoft 365 licences; agent usage can add consumption costs.
Data & residency
Inherits Microsoft 365 commitments, including EU Data Boundary options.
Governance implications
- — Surfaces anything users can already access, so permission hygiene comes first
- — Enabling third-party models (e.g. Anthropic) adds a subprocessor decision
- — Purview labels and audit logs apply
Board question · Have we fixed oversharing in SharePoint before switching Copilot on broadly?
ChatGPT (Business / Enterprise)
OpenAIGeneral-purpose reasoning, research and agentic work across tools.
Capabilities
- — Frontier models including GPT-6 Astra with computer use
- — Connectors to common business apps and custom GPTs
- — Deep research and data analysis
Pricing model
Per-seat Business plan; Enterprise priced by negotiation. API billed per token.
Data & residency
Business data excluded from training by default; regional residency options on Enterprise.
Governance implications
- — Shadow use on personal accounts is the main risk; provide a sanctioned route
- — Agents acting in apps need clear approval boundaries
- — SSO, admin console and retention controls on paid tiers
Board question · Do we know how many staff already use personal ChatGPT accounts for work?
Claude (Team / Enterprise)
AnthropicLong documents, careful writing, analysis and delegated multi-step work.
Capabilities
- — Very long context for contracts, reports and codebases
- — Cowork merged into chat for unattended tasks; Docs and Slides in beta
- — Available directly and inside Microsoft 365 Copilot Researcher
Pricing model
Per-seat Team plan; Enterprise by negotiation. API billed per token.
Data & residency
No training on business data by default; available via major cloud providers for residency needs.
Governance implications
- — Unattended tasks require named human reviewers
- — Decide whether access is direct, via Copilot, or both
- — Admin controls, SSO and audit on paid tiers
Board question · Which recurring work are we comfortable letting AI complete without a person watching?
Gemini for Google Workspace
GoogleOrganisations running on Google Workspace and Google Cloud.
Capabilities
- — Built into Gmail, Docs, Sheets, Meet and Drive
- — Multimodal: text, images, audio and video
- — Agent building through Google Cloud
Pricing model
Included in or added to Workspace business plans; API billed per token.
Data & residency
Workspace data-region controls apply on eligible editions.
Governance implications
- — Same permission-hygiene issue as Copilot on shared Drives
- — Check which Workspace edition includes which protections
- — Vault retention and admin controls apply
Board question · Are we paying for AI we already have inside our Workspace licence?
Siri AI (Apple Intelligence)
ApplePersonal productivity on staff iPhones, iPads and Macs.
Capabilities
- — Personal context across mail, messages and calendar
- — Onscreen awareness and actions in apps
- — On-device processing with Private Cloud Compute
Pricing model
Included with supported Apple devices; no per-seat fee.
Data & residency
Primarily on-device; cloud requests via Apple Private Cloud Compute.
Governance implications
- — Arrives on devices whether or not you plan for it (BYOD)
- — Needs an acceptable-use position and MDM settings
- — Hand-offs to third-party models should be reviewed
Board question · Does our acceptable-use policy cover AI that ships preinstalled on staff phones?