Privacy Policy

1. Who we are

This website is operated by Stellance Ltd, whose founder and managing director is Mike Borrelli. We are responsible for the personal data collected through this website.

Postal address:
5 Canon Court, Institute Street
Bolton, Greater Manchester
BL1 1PZ
United Kingdom

Email: info@stellance.ai

2. What personal data we collect

We collect only the personal data we need to respond to enquiries and, where you choose, to keep you informed about Stellance. This may include:

• Contact details: name, organisation and email address when you submit an enquiry through the contact form.
• Message content: the details you provide about your situation, interests or requirements.
• Marketing preferences: if you subscribe to updates, your email address and subscription status.
• Technical data: IP address, browser type and device information collected through cookies and analytics tools to help us understand how the site is used.

3. How we use your data

We use your personal data for the following purposes:

• To reply to your enquiry and discuss how Stellance can help.
• To qualify whether an opportunity is a good fit for both parties.
• To send you the insights, updates or newsletters you have requested.
• To improve the website experience and fix issues.
• To comply with legal or regulatory obligations.

We rely on legitimate interests to respond to enquiries, consent for marketing communications, and legal obligation where required by law.

4. Data controller and processor

For personal data collected through this website, Stellance Ltd is the Data Controller.

During advisory readiness audits or other engagements where you provide corporate metrics, proprietary text or other business data for analysis, Stellance Limited may act as a Data Processor under a written engagement agreement or statement of work. In that role we process such data only on your documented instructions, keep it separate from our own records, and return or delete it when the engagement ends unless otherwise agreed in writing.

5. Enterprise Data Non-Training Guarantee

We will never use your uploaded metrics, proprietary text, internal documents or any other business data to train or retrain public base models, shared large language models, or any third-party AI system. Any client data provided as part of an advisory engagement is used solely to deliver the agreed service to you and is not retained, mined, scraped or otherwise exploited for model-training purposes.

6. Cookies and analytics

We use cookies and similar technologies to understand how visitors use the website, such as which pages are viewed and how visitors move through the site. Some cookies are essential for the website to function; others are used for analytics and help us improve our services.

You can manage or disable cookies through your browser settings. Where non-essential cookies are used, we will ask for your consent before placing them.

We count anonymous usage of our AI advisor (for example, how many conversations start and which services are recommended). We do not store what you type.

7. Who we share your data with

We do not sell your personal data. We only share it where necessary to operate this website and respond to you, for example with the secure hosting and backend services that power the site. We use these providers solely for infrastructure, not for marketing profiling, and require them to handle data in line with UK data protection law.

8. How long we keep your data

We keep your data only for as long as necessary for the purpose it was collected. Enquiry data is retained for as long as we are actively discussing an opportunity and for a reasonable period afterwards so we can pick up the conversation if you return to us. Marketing data is kept until you unsubscribe or we stop sending updates.

9. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Ask us to erase your data in certain circumstances.
• Restrict or object to how we use your data.
• Withdraw consent for marketing at any time.
• Complain to the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, contact us at info@stellance.ai.

10. International transfers

Our website infrastructure may process data outside the UK. Where this happens, we rely on appropriate safeguards, such as standard contractual clauses approved under UK data protection law, to ensure your data remains protected.

11. Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse or unauthorised access. The website uses encrypted connections (HTTPS) and access to enquiry data is limited to those who need it.

12. AI advice on this website

This website offers an AI advisor, Stella, on the homepage and on the AI Advisor page. What you type is sent to an AI service, which generates the reply. Stellance does not store the conversation, does not link it to a profile and does not use it to identify you.

Because your messages are processed by an AI service, please do not include personal, confidential or client-identifying information in the chat. If a conversation leads to an enquiry, the details you choose to submit through the enquiry form are handled as described above.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, and the date at the top will show when it was last revised.

14. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us:

info@stellance.ai
5 Canon Court, Institute Street, Bolton, Greater Manchester, BL1 1PZ