Terms of Service

1. About these terms

These Terms of Service govern your use of the Stellance website at stellance.ai and any professional services provided by Stellance Ltd ("we", "us" or "Stellance"). By using this website or engaging our services, you agree to these terms. If you do not agree, please do not use the website or our services.

2. Who we are

Stellance Ltd is a UK-based consultancy whose founder and managing director is Mike Borrelli. Our registered address is:

5 Canon Court, Institute Street
Bolton, Greater Manchester
BL1 1PZ
United Kingdom

Email: info@stellance.ai

3. Use of the website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that breaches applicable law or regulation.
• Attempt to gain unauthorised access to any part of the website, server or network on which it is stored.
• Copy, reproduce, republish, download, scrape or otherwise exploit the content except as permitted by law.
• Use the website to transmit harmful, defamatory or otherwise objectionable material.

We reserve the right to restrict or terminate access where these terms are breached.

4. Intellectual Property Rights

All content on this website — including text, design, graphics, logos, icons, images, videos and code — is owned by or licensed to Stellance and is protected by copyright, trade mark and other intellectual property laws. You may view and print pages for personal, non-commercial use only. Any other use requires our prior written permission.

The Merkaba mark, Stellance wordmark and any associated brand assets are trade marks of Stellance Ltd and may not be used without our written consent.

Intellectual Property Rights. All content, materials, and methodologies displayed on Stellance.ai, including but not limited to text, graphics, logos, the "Stellance Method" (See, Shape, Shift, Sustain), frameworks, and underlying software code, are the exclusive intellectual property of Stellance Limited or its licensors.

AI non-training and non-use. You may not use any Stellance content, the "Stellance Method" (See, Shape, Shift, Sustain), frameworks, methodologies, brand assets or trade marks to train, fine-tune, prompt, test, distill or otherwise improve any internal or external artificial intelligence, large language model or machine-learning system, whether by automated scraping, ingestion, manual upload or any other means.

Users are granted a limited, non-transferable, revocable licence to view the website content for informational purposes only. You must not reproduce, modify, distribute, or commercially exploit any part of this website without explicit prior written consent from Stellance Limited.

5. Professional services

Our professional services are governed by a separate proposal, statement of work or engagement letter agreed between us. In the event of any conflict, the specific terms of that engagement document take precedence over these general terms.

We provide advice, guidance and deliverables based on the information you supply. You are responsible for the accuracy and completeness of that information and for any decisions you take based on our work.

6. Confidentiality

We treat information you share with us in the course of an enquiry or engagement as confidential. We will not disclose it to third parties except where required to deliver the services, where you give us permission, or where we are required by law.

7. B2B limitation of liability framework

In high-value AI transformation consulting, minor technical disruptions, model drifts, or misaligned strategic implementations can have compounding financial impacts. The following clauses limit the financial exposure of Stellance Limited while remaining legally enforceable under English corporate law.

Limitation of Liability

1.1 Nothing in this Agreement shall limit or exclude either Party’s liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded by applicable law.

1.2 Subject to clause 1.1, Stellance Limited shall not be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of revenue, loss of business, loss of data, loss of anticipated savings, or any indirect, consequential, special, or punitive damages arising out of or in connection with this Agreement.

1.3 Subject to clauses 1.1 and 1.2, the total aggregate financial liability of Stellance Limited to the Client in respect of all losses arising under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall strictly be capped at and limited to one hundred per cent (100%) of the total fees paid by the Client to Stellance Limited under the specific Statement of Work (SOW) giving rise to the liability during the twelve (12) months immediately preceding the event causing such loss.

Exclusion of Third-Party Technological Risks

2.1 The Client acknowledges that Artificial Intelligence systems, automated large language models (LLMs), and machine learning frameworks are evolving technological spaces characterized by inherent unpredictability, algorithmic variations, and potential data anomalies.

2.2 Stellance Limited applies reasonable professional care during advisory engagements. However, Stellance Limited provides no warranties, express or implied, regarding the continuous uptime, deterministic output stability, or total operational accuracy of third-party AI platforms such as OpenAI, Microsoft, Google or other providers integrated or recommended as part of the Services.

2.3 The Client retains sole operational oversight, validation responsibilities, and internal deployment risks. Stellance Limited shall not be held liable for any disruption, financial harm, or system regressions resulting from automated model updates, system shifts, API drift, structural code modifications or changes to acceptable-use policies executed by third-party providers such as OpenAI, Microsoft or Google.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited.

8. Third-party links

This website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, accuracy, security or practices of any third-party site.

9. Changes to these terms

We may update these terms from time to time. The latest version will always be published on this page, and the date at the top will show when it was last revised. Your continued use of the website or our services after any changes means you accept the updated terms.

10. Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact us

If you have any questions about these Terms of Service, please contact us:

info@stellance.ai
5 Canon Court, Institute Street, Bolton, Greater Manchester, BL1 1PZ